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ICC Outreach Assistant, STDT3 / ICCStudentJobs2024

UC Davis Shared Services Organization (SSO)
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Job Title: ICC Outreach Assistant, STDT3 / ICCStudentJobs2024

Employer: UC Davis Internship and Career Center (ICC)

DESCRIPTION:

The Internship and Career Center (ICC) provides career-advising services to all students and administers a variety of internship and career-related programs. Our mission is to support students in career exploration and in gaining valuable workplace skills prior to graduation. 

Peer Advisors provide assistance to students seeking direction for career exploration related to the following program areas: Liberal Arts and Business, Health and Biological Sciences, Engineering and Physical Sciences, Agriculture and Environmental Sciences

Before submitting your application, review the ICC's resume and cover letter resources: https://icc.ucdavis.edu/materials

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

  • Present core ICC workshops on topics such as ICC services, resumes and cover letters, using Handshake, finding jobs and internships. Occasionally present tailored workshops to student clubs and others on topics related to general job search techniques.
  • Participate in outreach activities, including but not limited to tabling, staffing evening workshops and employer information sessions, career fairs, and occasional projects/events that may occur outside the hours of 10 am - 4 pm.
  • Demonstrate strong customer service skills and strong oral and written communication.
  • Answer questions in several formats including online and in person.
  • Assist with special projects to support the ICC as needed.
  • Collaborate with other peer advisors on projects, workshops, panels, and databases.
  • Utilize all resources at the ICC and communicate progress, questions, and concerns to ensure an effective and complete advising system. Maintain continuity among work teams by documenting and communicating actions.
  • Send professional correspondence, via email and phone, on behalf of the Outreach Program Area.
  • Must maintain student and alumni confidentiality at all times, per FERPA guidelines.
  • Provide general assistance to students regarding career exploration, transcript notation, finding internships/jobs, Handshake navigation, resume and cover letter content, interview preparation, developing networking strategies, and career fair preparation.
  • General Center-Wide Support
  • Support ICC team to develop and implement marketing strategies for ICC social media sites.
  • Perform basic clerical duties as needed.
  • Attend mandatory training (see below) and weekly staff meetings.

MINIMUM QUALIFICATIONS:

  • Must be an enrolled UC Davis undergraduate student who has completed at least one year at UC Davis by position start date
  • Must be a registered UC Davis student until at least June 2025 who can commit to the Peer Advisor role for a full academic year
  • Knowledge of ICC and campus resources with the ability to refer students to these resources as needed
  • Previous experience with customer service, peer advising, office work, or related experience
  • Effective organizational, interpersonal, problem solving and communication skills
  • Ability to demonstrate self-motivation, creativity, innovation, and initiative
  • Excellent listening skills and respectful communication with diverse students
  • Basic computer skills (e.g. Word, Excel, PowerPoint, database programs) and skills to operate standard office equipment (e.g. printer, multi-line phone)
  • Ability to present to small and large groups

PREFERRED QUALIFICATIONS:

*Note: applicants can be any major, but some programs may have preferred qualifications matching with their program area.

If you are interested in this role and meet 50-60% of the qualifications, we want you to apply so we can hear how you would contribute to the ICC team. Any major is welcome to apply. Communication-related majors are encouraged.

 

MANDATORY PAID TRAINING SESSIONS:

 (1) Must attend Spring Training:

  • Must be available for up to 15 hours of paid training during Spring Quarter, including a mandatory training session on April 3, 2024. Training hours will be scheduled throughout the Spring Quarter and will be a combination of asynchronous and scheduled sessions.

(2) Must attend Fall Training:

  • Must be available in person the week of September 16-20, 2024 for mandatory Fall Training. Confirmation of exact times/locations will be provided during the interview process. Regular work shifts and/or welcome events start as early as September 20, 2024.

 

EMPLOYMENT PERIOD AND HOURS:

  • Position begins April 2024 for limited Spring Quarter training hours. Regular weekly schedule occurs September 2024 to June 2025.
  • Usual schedule is 8-10 hours/week through the academic quarter between 10 am and 4 pm (flexible around class schedule)
  • May require occasional evening or weekend hours discussed in advance
  • Pay Rate: $16.50 / hr

 

WORK STUDY:

 

ENVIRONMENT:

This position is expected to work in person in South Hall for the academic school year. Work environment includes sitting at a computer station for significant periods of time.

Onboarding and Background Checks will be completed prior to mandatory training sessions for all new UCD employees (at no cost to employees).

For questions about this role, contact [Ken Barnes at klbarnes@ucdavis.edu].