Recreation Attendant (STDT3)
HIRING DEPT: CAMPUS RECREATION
Job Title: Recreation Attendant (STDT 3)
Reports To: Member Services Coordinator
Department Summary:
As the gateway to Campus Recreation, our Member Services unit connects the UC Davis community with our extensive recreation programs and facilities. We're dedicated to making recreation accessible and affordable for students, staff, faculty, alumni, and community members. Our team helps members navigate all Campus Recreation has to offer, ensuring everyone can find activities that match their interests and goals.
Position Summary:
The Recreation Attendant provides excellent customer service and facility supervision at the Activities and Recreational Center (ARC). This position is responsible for managing equipment rental operations, maintaining facility cleanliness and safety, and ensuring positive member experiences through attentive service and proper enforcement of facility policies. Recreation Attendants serve as active ambassadors for Campus Recreation while supervising recreation spaces and supporting cardiovascular and strength training equipment operations.
Key Responsibilities:
- Customer Service and Member Support
- Provide high level of customer service to all Campus Recreation members
- Maintain active, visible presence throughout the facility during shift duration
- Respond professionally to member inquiries and concerns
- Provide tours to guests of the Activities and Recreation Center
- Assist members with proper equipment use and spotting techniques
- Effectively resolve customer complaints and concerns
2. Equipment and Facility Operations
- Manage equipment check-in/check-out process, locker rentals, and court reservations
- Learn and demonstrate proper spotting techniques for member assistance
- Regularly inspect machines for damaged or defective parts
- Understand basic function, adjustment, maintenance, and injury prevention for strength and cardiovascular equipment
- Maintain routine facility cleanliness including restocking supplies, cleaning spills and trash, and dusting surfaces
- Keep work station clean and organized
3. Safety and Policy Enforcement
- Enforce all facility policies, procedures, and rules
- Maintain awareness of member safety throughout recreation spaces
- Understand general resistance training movements including proper form, muscle groups, and exercise effectiveness
- Assist with Emergency Action Plan (EAP) implementation as needed
- Report safety concerns and equipment issues promptly
4. Professional Development and Administrative Duties
- Attend all mandatory staff meetings, workshops, and in-service trainings
- Maintain professional work appearance including black athletic shorts or pants, closed-toed shoes, and nametag
- Conduct laundry duties as necessary
- Complete other duties as assigned
- Work independently and as part of team-oriented atmosphere
Minimum Qualifications:
- Excellent customer service and problem-solving skills
- Ability to work in a fast-paced environment
- Strong interpersonal and communication skills
- Ability to work in a team-oriented atmosphere
- Ability to learn and use common computer programs
- Self-motivated with ability to work without direct supervision
- Strong problem-solving and decision-making skills
- Ability to enforce department and facility policies professionally
- Willingness and ableness to work early mornings, late nights, weekends, and holidays, if needed
- Ability to attend staff meetings, trainings, and in-services
- Physical ability to lift and move equipment as needed
- Commitment to maintaining professional appearance and demeanor
- Ability to pass a background check
- Commitment to maintaining a safe and inclusive environment
Position is a mandatory reporter for known or suspected child abuse and requires that a statement acknowledging the requirement to report child abuse be signed.
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.